30 Day Guarantee + 1 Year Glove Warranty

ABSOLUTELY RIDICULOUS WORRY-FREE GUARANTEE

The absolutely ridiculous 30 day money back guarantee

*Excludes commissioned pieces, any glove with customized embroidery (ex. your name, etc added to it), and any glove that has been used or shows signs of use.

At Absolutely Ridiculous, we aim to make it a worry-free shopping experience. Choosing a new glove and buying it online can be difficult because of the inability to try on different gloves before you make a purchase. As players ourselves, we know the glove is all about how it feels on the hand. Because of this, we offer a 30-Day return policy on all of our gloves that were not personalized or commissioned so that you can see the quality and feel the fit firsthand without any strings attached.

IMPORTANT: THIS POLICY DOES NOT APPLY TO CUSTOM GLOVES (CUSTOM FITTED, CUSTOM BUILT) OR GLOVES THAT HAVE RECEIVED BREAK-IN SERVICE OR PERSONALIZATION WITH GLOVE ENGRAVING AND EMBROIDERY. THERE MAY BE A $20 RESTOCKING FEE FOR ANY UNSHIPPED CANCELED ORDERS, ORDER CHANGES AND ANY RETURNED ITEMS. RUSH ORDER COSTS WILL NOT BE REFUNDED. NOTE THAT CUSTOM FITTED GLOVE ORDERS DO NOT HAVE A GUARANTEED DELIVERY DATE.

You can purchase an in stock glove and return it for an exchange or refund within 30 days of purchase for any reason as long as the glove is unused and in new condition. You can return the glove if it is too big, too small or if you're just not feeling the way it looks or feels. For us to offer this peace of mind to everyone, all that we ask is that you handle the return shipping and additionally we will deduct the original cost of shipping from your refund so that we can continue to offer this option to customers without customers taking advantage of us.

During the 30-day period you must keep the glove in new condition. It's a "try-on," not a "tryout." Do not use any oil or conditioner until you are certain that you are going to keep the glove as this will void the return policy. Do not do anything like: Hot Water Treatment, Steaming, etc. We cannot accept returns of gloves that are dirty or show clear signs of wear. It must be in NEW condition.

 

ONE-YEAR GLOVE WARRANTY

All Absolutely Ridiculous baseball and softball fielding gloves come with a one year warranty against manufacturing defects. Laces and accessories are not covered under the one year warranty.

Anything reported after one year is considered normal wear and tear as a leather glove won't last forever, especially if it's not well maintained, cleaned and conditioned properly.

NOTE: ALL SALES ON COMMISSIONED GLOVES AND GLOVES WITH CUSTOM EMBROIDERY ARE FINAL. THIS RETURN POLICY DOES NOT APPLY TO GLOVES THAT HAVE BEEN PERSONALIZED.

Email Team@AriaGloves.com with any questions.

Baseball & Softball Gloves Warranty

There is a 1-year warranty on all baseball and softball gloves. Our warranty does not cover gloves that have been microwaved, placed in an oven, or over oiled. Laces are not covered under the 1-year warranty.

HOW LONG IS THE WARRANTY PERIOD AND WHAT IS COVERED?

Absolutely Ridiculous warrants the Products against non-conformance with Absolutely Ridiculous material and workmanship specifications for the applicable warranty period listed above commencing from the date of purchase by the original purchaser from an authorized dealer (“Warranty Period”) under the following conditions ONLY:

  • The warranty claim is made by the original purchaser of the Product with a valid proof of purchase from an authorized Absolutely Ridiculous dealer (i.e., this limited warranty does not extend to purchases made from: (i) auction sites such as eBay or Craigslist, (ii) unauthorized dealers selling via third party marketplaces such as Amazon Marketplace, or (iii) dealers selling altered, doctored or counterfeit products);
  • The Product has not been subjected to accident, misuse, abuse, commercial use, improper service, or non-Absolutely Ridiculous repair or modification;
  • The date code and/or hologram (if applicable) on the Product is legible and has not been removed, deleted or altered; and
  • Claims are made within the applicable Warranty Period.

WHAT THIS LIMITED WARRANTY DOES NOT COVER

THIS LIMITED WARRANTY DOES NOT COVER AND ABSOLUTELY RIDICULOUS IS NOT RESPONSIBLE FOR:

  1. NORMAL WEAR AND TEAR;
  2. COSMETIC DAMAGE (I.E., MINOR SCRATCHES, SURFACE DEFORMATIONS, OR DISCOLORATION) INCLUDING NATURAL FADING OF COLORS;
  3. DAMAGES CAUSED BY MISUSE, ABUSE, OR BY ACCIDENT OR NEGLIGENCE, INCLUDING PROLONGED EXPOSURE TO INCLEMENT WEATHER;
  4. FAILURE TO OBSERVE CARE INSTRUCTIONS;
  5. DAMAGE CAUSED BY RIPS, CUTS OR TEARS;
  6. BURNS AND ABRASIONS;
  7. PRODUCTS TREATED WITH STEAMING DEVICES OR OTHER HEAT TREATMENTS;
  8. UNAUTHORIZED MODIFICATION OR ALTERATION INCLUDING ANY REPAIR DONE OUTSIDE OF ABSOLUTELY RIDICULOUS CUSTOMER SERVICE;
  9. PRODUCTS WITH REMOVED OR DEFACED HOLOGRAMS OR DATE CODES;
  10. PRODUCTS PURCHASED FROM UNAUTHORIZED DEALERS (INCLUDING, WITHOUT LIMITATION, PRODUCTS PURCHASED THROUGH (I) AUCTION SITES SUCH AS EBAY OR CRAIGSLIST, (II) UNAUTHORIZED DEALERS SELLING VIA THIRD PARTY MARKETPLACES SUCH AS AMAZON MARKETPLACE, OR (III) DEALERS SELLING ALTERED, DOCTORED OR COUNTERFEIT PRODUCTS);
  11. COUNTERFEIT PROUCTS;
  12. PRODUCTS PURCHASED “USED”, “AS-IS”, “WITHOUT WARRANTY”;
  13. ANY DAMAGES ARISING AFTER THE WARRANTY PERIOD; OR,
  14. PRODUCTS OR BRANDS THAT ARE NOT LISTED ABOVE.

THIRD PARTY CERTIFICATIONS

Any mark, graphic or sticker applied to the Product indicating that the Product is certified or compliant with the standard of a particular third party governing body (i.e., FIFA or NOCSAE) shall only represent that the Product was so certified at the time of its manufacture and not at any later time. Should the Product that was so certified or approved at the time of manufacture subsequently lose that certification or approval, then Absolutely Ridiculous may or may not, at its sole option, develop a program for retro-fitting, repairing or replacing the Product and/or providing a voucher to be used toward the purchase of other Absolutely Ridiculous products on AbsolutelyRidiculous.com as applicable. In such cases, to the greatest extent permitted under applicable law, the remedies provided under such program shall be the sole and exclusive remedies available to affected Product owners.

MAKING A WARRANTY CLAIM

Visit www.AbsolutelyRidiculous.com for Absolutely Ridiculous Products and email team@Ariagloves.com to receive the form to fill out for a warranty claim number.

Upon receipt of your warranty claim, Absolutely Ridiculous may (a) accept your claim for warranty service by Absolutely Ridiculous, (b) request that you send your product to Absolutely Ridiculous for further evaluation of your claim, (c) deny your warranty claim, or (d) direct you to the Authorized Absolutely Ridiculous Dealer of purchase for warranty service.

If your Product is covered by this warranty, then Absolutely Ridiculous will at its sole option and in its sole discretion (1) repair the Product (or part or component thereof), (2) replace the Product (or part or component thereof) with the same model product (or part or component), (3) replace the Product (or part or component thereof) with a comparable product (or part or component) should the Product be discontinued or otherwise unavailable, or (4) provide you with a voucher to be used toward the purchase of other Absolutely Ridiculous family of products on one or more of the following websites: www.AbsolutelyRidiculous.com. Note - A replacement product does not start a new Warranty Period. At its option, Absolutely Ridiculous may replace the Product with a new or refurbished product.

If you have sent your product to Absolutely Ridiculous and Absolutely Ridiculous determines that your product is not covered by this limited warranty, then we will return your product to you.

Note - Absolutely Ridiculous reserves the right to refuse warranty service to any person who, in Absolutely Ridiculous sole discretion, abuses its products or warranty policy.

WHAT TO DO IF YOU ARE NOT SATISFIED WITH SERVICE

If you feel Absolutely Ridiculous has not met its obligations under this warranty, you may attempt to resolve the issue informally with Absolutely Ridiculous. If you are unable to resolve the issue informally and wish to file a formal claim against Absolutely Ridiculous, you must submit your claim to binding arbitration according to the procedures described below, unless an exception applies. Submitting a claim to binding arbitration means that you do not have the right to have your claim heard by a judge or jury, either individually or a part of a class of consumers. Instead your claim will be heard by a neutral arbitrator.

BINDING ARBITRATION AGREEMENT; CLASS ACTION WAIVER

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, UNLESS YOU HAVE BROUGHT AN ELIGIBLE INDIVIDUAL CLAIM IN SMALL CLAIMS COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY OR CLAIM RELATING IN ANY WAY TO YOUR PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS WARRANTY, A BREACH OF THIS WARRANTY, OR THE WILSON PRODUCT’S SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more about the American Arbitration Association and its rules for arbitration by visiting www.adr.org or by calling 800-778-7879. Since this warranty concerns a transaction in interstate or international commerce, the Federal Arbitration Act will apply.

To the greatest extent permitted by applicable law, the filing fees to begin and carry out arbitration will be shared between you and Absolutely Ridiculous, but in no event will your fees ever exceed the amount allowable by the American Arbitration Association, at which point Absolutely Ridiculous will cover all additional administrative fees and expenses. Absolutely Ridiculous waives its right to recover attorneys’ fees in connection with any arbitration under this warranty. If you are the prevailing party in an arbitration to which the Supplementary Procedures for Consumer-Related Disputes applies, then you are entitled to recover attorneys’ fees as the arbitrator may determine.

The dispute will be governed by the laws of the state or territory in which you resided at the time of your purchase. The place of arbitration will be Davidson County, Tennessee, or your county of residence. The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited to monetary damages and will include no equitable relief, injunction, or direction to any party other than the direction to pay a monetary amount. Judgment on the award rendered by the arbitrator will be binding and final, except for any right of appeal provided by the Federal Arbitration Act, and may be entered in any court having jurisdiction. Except as may be required by law, neither you nor Absolutely Ridiculous nor an arbitrator may disclose the existence, content, or results of any arbitration under this warranty without the prior written consent of you and Absolutely Ridiculous.

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. ABSOLUTELY RIDICULOUS AND YOU AGREE THAT NO PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY. NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING.

EXCEPTIONS TO BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER

IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify Absolutely Ridiculous in writing within sixty (60) days of the date that you purchased the Product; (2) your written notification must be mailed to Absolutely Ridiculous at 2316 Cruzen St. Nashville, TN 37211, Attn: Legal Department; and (3) your written notification must include (a) your name, (b) your address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of the binding arbitration agreement and class action waiver. In addition, you may pursue an individual claim in small claims court in your county of residence or in Davidson County, Tennessee. In such case the provisions of the section titled “Binding Arbitration Agreement; Class Action Waiver” will not apply, but the rules and limitations of the small claims court shall apply.

EXCLUSIONS AND LIMITATIONS

TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE. ABSOLUTELY RIDICULOUS DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES (INCLUDING NEW JERSEY) AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

ABSOLUTELY RIDICULOUS WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ABSOLUTELY RIDICULOUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES (INCLUDING NEW JERSEY) AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING ABSOLUTELY RIDICULOUS NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), ABSOLUTELY RIDICULOUS MAY, AT ITS SOLE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES (INCLUDING, NEW JERSEY) AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

HOW THE LAW APPLIES

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. This warranty applies to the greatest extent permitted by applicable law.

GENERAL

No employee or agent of Absolutely Ridiculous may modify this warranty. If any term of this warranty, other than the class action waiver, is found to be unenforceable, that term will be severed from this warranty and all other terms will remain in effect. If the class action waiver is found to be unenforceable, then the entire section titled “Binding Arbitration Agreement; Class Action Waiver” will not apply. This warranty applies to the maximum extent not prohibited by law.

Last revised March 23, 2022.